Step 1
Latch your line (Day 1–2)
We connect missed-call + after-hours recovery to your business number (or a dedicated recovery number you forward to). Kickoff is 20 minutes.
Missed-call & after-hours recovery
Your ads created the call. Your voicemail lost the job.
OpsLatch recovers missed and after-hours calls for US home-service businesses — HVAC, plumbing, electrical, roofing — so the next contractor doesn’t steal the lead you already paid for.
PayPal · 14-day pilot · Risk-free if we don’t recover 3 qualified leads
The problem
Sound familiar?
- Homeowner calls at 7:42 PM. Goes to voicemail. By morning they’ve booked someone else.
- You’re on a roof / under a sink / in a crawlspace — phone rings, you miss it, lead dies.
- You spend on Google / LSA / yard signs. The calls that don’t get answered still cost you.
- Answering services feel expensive and generic. Chatbots don’t book real emergency jobs.
- You don’t need another CRM. You need the leads you already have to come back.
The fix
What OpsLatch does
- Instant text-back When a call is missed — so the homeowner knows you got them.
- After-hours SMS qualify Name, ZIP, urgency, job type — while they still care.
- Alert to your phone/email The second a lead replies — you call back first.
- Daily recovery log See exactly what was caught, replied, and handed to you.
- Keeps your number We layer recovery on; we don’t replace your whole phone system.
Process
How it works
Step 2
Catch & qualify (ongoing)
Missed or after-hours callers get an immediate text path tuned for your trade. Urgent jobs surface first.
Step 3
You take the job
Qualified leads hit your ops inbox. You (or your dispatcher) call back and book. We don’t sell marketplace leads — we recover yours.
Fit
Who it’s for
- HVAC, plumbing, electrical, and roofing companies in the US
- English-speaking homeowners in your service area
- Shops that already get inbound calls (ads, LSA, referrals, truck signs)
- Owners who hate losing night/weekend jobs to whoever picks up first
Not for: agencies reselling “AI leads,” businesses with almost no inbound calls, or anyone looking for a cheap Fiverr chatbot.
Results
Proof & testimonials
Placeholder — replace when live
“We were missing 4–6 calls a week after 5 PM. OpsLatch texted them back the same night — we booked [X] of those in the first two weeks.”
“Not a CRM. Not a lead marketplace. Just the calls we were already losing.”
Stats strip (use once you have pilot data): [X] missed calls recovered · [Y]% reply rate · Avg. time-to-alert: under 60 seconds
Pilot guarantee: 3+ qualified recovered leads in 14 days or your money back / free extension.
Pricing
14-Day Recovery Pilot
Standard pilot
$997
one-time
Setup + SMS recovery path + alerts + daily log + wrap report.
- Number setup: missed-call text-back + after-hours SMS path
- Industry-tuned qualify script for your trade
- Ops inbox: email + SMS alerts for every recovered lead
- Daily recovery log + end-of-pilot report
- Kickoff, mid-pilot check, and wrap call
- Guarantee: recover at least 3 qualified missed/after-hours leads or refund / extend 7 days free
Invoice sent within 1 business hour. Setup within 48 hours of payment + number access.
Email hello@opslatch.com
Then continue on Latch retainer from $497/mo (cancel anytime after first retainer month).
Risk reversal
3-lead guarantee
If we don’t recover at least 3 qualified after-hours or missed-call leads in 14 days, we refund the pilot fee or extend 7 days free — your choice.
This is confidence without promising booked revenue we don’t control. You keep closing; we keep latching.
Conditions: Business receives ≥8 inbound calls/week on the monitored number · Client responds to recovered leads within 4 business hours · Number forwarding / permissions completed within 48h of kickoff.
Questions
FAQ
Do I need to change my phone number?
No. We layer recovery on your existing line, or you forward after-hours/missed calls to a recovery number we provide.
Is this an answering service?
No. We don’t staff live agents on the pilot. We catch, text-qualify, and alert you so you close the job.
Is this a CRM or lead marketplace?
No. OpsLatch is missed-call / after-hours recovery for your inbound calls — not purchased leads and not another dashboard you’ll ignore.
What trades do you support?
HVAC, plumbing, electrical, and roofing in the US (English-speaking customers).
How fast can we start?
Usually within 48 hours of PayPal payment and number access.
What if it doesn’t work?
If we don’t recover at least 3 qualified leads in 14 days (and you’re getting normal call volume), you get a refund or 7 free days — your choice.
Who am I dealing with?
OpsLatch is a focused recovery operator for home services. You work with the OpsLatch team via email/SMS — professional, account-based, no social media theater required.
Payment?
PayPal for the pilot. Retainer invoiced monthly. Contact hello@opslatch.com to get started.
Stop paying for calls you don’t answer.
Latch the leads that come in when you’re busy or closed. 14-day pilot. Clear guarantee.
Start 14-Day Pilot — $997Or email hello@opslatch.com with your city + trade for a same-day reply.